Rocky Mount Pilates Reformer Private

Cancellation Policy

Valkyrie Aerial & Pilates — Private Reformer Session Policies Location: 320 Cromwell Drive, Rocky Mount, VA Cancellation Policy (48-Hour Notice Required) 1. Private Pilates Reformer sessions are booked by appointment only. Because session times are reserved exclusively for you, a minimum of 48 hours’ notice is required to cancel or reschedule a session. 2. Cancellations made with at least 48 hours’ notice may be rescheduled without penalty. 3. Cancellations made with less than 48 hours’ notice will result in the full session fee being charged. 4. No-shows (failure to attend without notice) will also be charged the full session rate. *If you arrive more than 15 minutes late, the session may be forfeited and counted as a no-show. This policy ensures fairness and consistency for all clients and allows the instructor to effectively manage scheduling. Payment Policy -All sessions must be paid in advance at the time of booking. -Packages must be used within 6 months of purchase unless otherwise arranged. -Payments are non-refundable, but sessions may be transferred to another eligible client with prior approval. Health & Safety -Clients must complete a health intake and liability waiver prior to their first session. -Please notify the instructor of any injuries, pain, or medical changes before each appointment. -Socks with grips are recommended for hygiene and safety. -Please refrain from attending sessions if you are ill or contagious; your session may be rescheduled if adequate notice is given. Studio Environment & Etiquette -Please arrive on time and silence your phone during sessions. -Only the client scheduled for the session may be present in the studio. -This studio operates out of a private home and shares space with the instructor’s friendly household dogs. Every effort is made to maintain a clean and professional environment, but clients should be comfortable working in a home setting where dogs live. -Please enter through the designated studio entrance and respect the household property. -Water is permitted, but food and gum are not allowed in the training area. Weather & Emergency Closures In the event of inclement weather, power outages, or emergencies, the instructor may need to cancel or reschedule sessions. You will be notified as soon as possible, and sessions will be rescheduled at no cost.

Contact Details

• 320 Cromwell Drive, Rocky Mount, VA, USA

  +16467156668

  Valkyrieaerialist@gmail.com